Shipping Policy

Thank you for shopping with SmileVera. We are committed to processing and delivering your orders as quickly as possible.

Order Processing

Orders are processed and dispatched within 0–1 business day after payment is confirmed.

Orders are not processed or dispatched on weekends or UAE public holidays.

Once your order is dispatched, you will receive a confirmation email with tracking information, when available.

Shipping Time

Estimated delivery time: 5–7 business days

Delivery times are estimates and may vary due to customs, weather, holidays, or other circumstances beyond our control.

Shipping Costs

Shipping costs are calculated at checkout unless free shipping is offered as part of a promotion.

Order Tracking

A tracking number will be provided once your order has been dispatched, when available.

Incorrect Shipping Information

Please make sure your shipping address and contact details are correct. SmileVera is not responsible for delays caused by incorrect or incomplete information provided by the customer.

Lost or Damaged Packages

If your order is lost or arrives damaged, please contact us as soon as possible. We will work with the shipping carrier to resolve the issue.

Contact Us

For questions about your order or our Shipping Policy:

Email: shopifymuhammad61@gmail.com
WhatsApp: +93 781 604 261